{"id":2204,"date":"2018-07-23T00:00:00","date_gmt":"2018-07-23T00:00:00","guid":{"rendered":"https:\/\/www.mailboxvalidator.com\/resources3\/articles\/strategies-for-higher-customer-retention\/"},"modified":"2018-07-23T00:00:00","modified_gmt":"2018-07-23T00:00:00","password":"","slug":"strategies-for-higher-customer-retention","status":"publish","type":"docs","link":"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/","title":{"rendered":"Strategies for higher customer retention"},"content":{"rendered":"<h2><a href=\"https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-post-mid wp-image-1217\" src=\"https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention-600x300.png\" alt=\"Strategies for higher customer retention\" width=\"600\" height=\"300\" srcset=\"https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention-600x300.png 600w, https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention-300x150.png 300w, https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention-1024x512.png 1024w, https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention-768x384.png 768w, https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention-50x25.png 50w, https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention-920x460.png 920w, https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention-320x160.png 320w, https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention.png 1200w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/h2>\n<h2>Intro<\/h2>\n<p>Attracting new customers is great for growing your business but for true business longevity, you also need to focus on customer retention. Do not underestimate the power of repeat customers. They are the ones who actually make or break your business.<\/p>\n<p>This article will delve into some of the strategies you should employ if you wish to have a high customer retention rate. By following these strategies, you will definitely be able to take your business to a higher plane.<\/p>\n<p>&nbsp;<\/p>\n<h2>Keeping track of customer\u00e2\u20ac\u2122s browsing and purchasing histories<\/h2>\n<p>E-commerce websites invest a lot of time and resources to keep track of what their customers have purchased, what items they have browsed recently and so on. This data is then put to good use by providing the customer with a more customized shopping experience on the website. The categories of products that they normally purchase should feature more prominently to make it easier for the customer to get to what they want.<\/p>\n<p>&nbsp;<\/p>\n<h2>Personalized marketing emails<\/h2>\n<p>No matter how big your website, you should always endeavor to form a close and personal bond with your customers. Whenever you send them promotional emails, you should use their names and show them only items that they have previously shown interest in. There is a higher chance that they will make a purchase via this direct purchase link as they don\u00e2\u20ac\u2122t have to wade through countless items on your website.<\/p>\n<p>TIP: Before you send them emails, it is good to check if the email address is still valid using <a href=\"https:\/\/www.mailboxvalidator.com\/plans#api\">MailboxValidator API<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h2>Reward your regular customers<\/h2>\n<p>Your customers need to feel good about purchasing from you. If they buy regularly from you, you should give them something back. You could send them discount voucher codes to use for purchases from your website. Or let them accumulate loyalty points to be redeemed for other goods later on. Either way, you\u00e2\u20ac\u2122ll inculcate customer loyalty towards your brand or your website which translates into repeated purchases.<\/p>\n<p>&nbsp;<\/p>\n<h2>Conclusion<\/h2>\n<p>When you make it easier for your customers to find and buy what they want, they would not go elsewhere for their needs and wants. Coupled with a loyalty reward scheme, you\u00e2\u20ac\u2122ll definitely see your customer retention rate go up.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h2><\/h2>\n<h2 class=\"m-bottom-5\" style=\"text-align: center;\">Get started with MailboxValidator<\/h2>\n<p class=\"m-bottom-5 is-size-20\" style=\"text-align: center;\">Improve your email deliverability and sender reputation in email marketing.<\/p>\n<p class=\"m-bottom-5 is-size-20\" style=\"text-align: center;\">Register today and clean your email lists for <strong>FREE<\/strong>!<\/p>\n<p style=\"text-align: center;\"><a class=\"maxbutton-1 maxbutton maxbutton-sign-up-bulk-trial\" target=\"_blank\" title=\"No Setup Fee. Sign Up Trial Today!\" rel=\"noopener\" href=\"https:\/\/www.mailboxvalidator.com\/plans#mailboxvalidator-freesignup\"><span class='mb-text'>GET STARTED FOR FREE<\/span><\/a><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Intro Attracting new customers is great for growing your business but for true business longevity, you also need to focus [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[68],"doc_tag":[],"class_list":["post-2204","docs","type-docs","status-publish","hentry","doc_category-marketing-articles"],"year_month":"2026-05","word_count":404,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"mbv_editor","author_nicename":"mbv_editor","author_url":"https:\/\/www.mailboxvalidator.com\/resources\/author\/mbv_editor\/"},"doc_category_info":[{"term_name":"Marketing Articles","term_url":"https:\/\/www.mailboxvalidator.com\/resources\/article-categories\/marketing-articles\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Strategies for higher customer retention -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Strategies for higher customer retention -\" \/>\n<meta property=\"og:description\" content=\"Intro Attracting new customers is great for growing your business but for true business longevity, you also need to focus [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/mailboxvalidator\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@MailBoxV\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/articles\\\/strategies-for-higher-customer-retention\\\/\",\"url\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/articles\\\/strategies-for-higher-customer-retention\\\/\",\"name\":\"Strategies for higher customer retention -\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/articles\\\/strategies-for-higher-customer-retention\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/articles\\\/strategies-for-higher-customer-retention\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/mbv_articles_img49_higher_customer_retention-600x300.png\",\"datePublished\":\"2018-07-23T00:00:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/articles\\\/strategies-for-higher-customer-retention\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/articles\\\/strategies-for-higher-customer-retention\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/articles\\\/strategies-for-higher-customer-retention\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/mbv_articles_img49_higher_customer_retention-600x300.png\",\"contentUrl\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/mbv_articles_img49_higher_customer_retention-600x300.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/articles\\\/strategies-for-higher-customer-retention\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Knowledge Base\",\"item\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/articles\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Strategies for higher customer retention\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/#website\",\"url\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/\",\"name\":\"MailboxValidator Articles\",\"description\":\"MailboxValidator Articles\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/#organization\",\"name\":\"MailboxValidator\",\"url\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/wp-content\\\/uploads\\\/2017\\\/11\\\/cropped-mailboxvalidator-fb-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/wp-content\\\/uploads\\\/2017\\\/11\\\/cropped-mailboxvalidator-fb-logo.png\",\"width\":1199,\"height\":399,\"caption\":\"MailboxValidator\"},\"image\":{\"@id\":\"https:\\\/\\\/www.mailboxvalidator.com\\\/resources\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/mailboxvalidator\",\"https:\\\/\\\/x.com\\\/MailBoxV\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/mailboxvalidator\\\/\",\"https:\\\/\\\/www.pinterest.com\\\/mailboxvalidator\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCesIP5V7nXRXthaqdjjfCFg\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Strategies for higher customer retention -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/","og_locale":"en_US","og_type":"article","og_title":"Strategies for higher customer retention -","og_description":"Intro Attracting new customers is great for growing your business but for true business longevity, you also need to focus [&hellip;]","og_url":"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/","article_publisher":"https:\/\/www.facebook.com\/mailboxvalidator","og_image":[{"width":1200,"height":600,"url":"https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@MailBoxV","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/","url":"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/","name":"Strategies for higher customer retention -","isPartOf":{"@id":"https:\/\/www.mailboxvalidator.com\/resources\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/#primaryimage"},"image":{"@id":"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/#primaryimage"},"thumbnailUrl":"https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention-600x300.png","datePublished":"2018-07-23T00:00:00+00:00","breadcrumb":{"@id":"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/#primaryimage","url":"https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention-600x300.png","contentUrl":"https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2020\/02\/mbv_articles_img49_higher_customer_retention-600x300.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.mailboxvalidator.com\/resources\/articles\/strategies-for-higher-customer-retention\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.mailboxvalidator.com\/resources\/"},{"@type":"ListItem","position":2,"name":"Knowledge Base","item":"https:\/\/www.mailboxvalidator.com\/resources\/articles\/"},{"@type":"ListItem","position":3,"name":"Strategies for higher customer retention"}]},{"@type":"WebSite","@id":"https:\/\/www.mailboxvalidator.com\/resources\/#website","url":"https:\/\/www.mailboxvalidator.com\/resources\/","name":"MailboxValidator Articles","description":"MailboxValidator Articles","publisher":{"@id":"https:\/\/www.mailboxvalidator.com\/resources\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.mailboxvalidator.com\/resources\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.mailboxvalidator.com\/resources\/#organization","name":"MailboxValidator","url":"https:\/\/www.mailboxvalidator.com\/resources\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.mailboxvalidator.com\/resources\/#\/schema\/logo\/image\/","url":"https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2017\/11\/cropped-mailboxvalidator-fb-logo.png","contentUrl":"https:\/\/www.mailboxvalidator.com\/resources\/wp-content\/uploads\/2017\/11\/cropped-mailboxvalidator-fb-logo.png","width":1199,"height":399,"caption":"MailboxValidator"},"image":{"@id":"https:\/\/www.mailboxvalidator.com\/resources\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/mailboxvalidator","https:\/\/x.com\/MailBoxV","https:\/\/www.linkedin.com\/company\/mailboxvalidator\/","https:\/\/www.pinterest.com\/mailboxvalidator\/","https:\/\/www.youtube.com\/channel\/UCesIP5V7nXRXthaqdjjfCFg"]}]}},"_links":{"self":[{"href":"https:\/\/www.mailboxvalidator.com\/resources\/wp-json\/wp\/v2\/docs\/2204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mailboxvalidator.com\/resources\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.mailboxvalidator.com\/resources\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.mailboxvalidator.com\/resources\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mailboxvalidator.com\/resources\/wp-json\/wp\/v2\/comments?post=2204"}],"version-history":[{"count":0,"href":"https:\/\/www.mailboxvalidator.com\/resources\/wp-json\/wp\/v2\/docs\/2204\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.mailboxvalidator.com\/resources\/wp-json\/wp\/v2\/media?parent=2204"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.mailboxvalidator.com\/resources\/wp-json\/wp\/v2\/doc_category?post=2204"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.mailboxvalidator.com\/resources\/wp-json\/wp\/v2\/doc_tag?post=2204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}